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Frequently asked questions
Licenses, payments, installation, updates and custom work — explained.
general
What does Anow IT Solution sell?
We sell ready-made source code — Laravel/PHP scripts, Android, iOS and Flutter apps, WordPress themes and HTML templates — and we offer custom web, app development and digital marketing services.
Do I get the full source code?
Yes. Every product includes 100% of the source code, unencrypted and without domain locks, plus documentation and database files.
Can you install the script on my hosting?
Absolutely. Tick “Full website setup” on the product page or order our Script Installation service. We install, configure SSL, email and payment gateways within 24–48 hours.
Can you customise a product for my business?
Yes — we re-brand, translate, add features and integrate payment gateways. Send us your requirements through the quote form or WhatsApp.
Do you provide hosting?
Yes, through our sister company Anow Hosting — fast cPanel hosting with free SSL and migration.
How fast do you reply?
Usually within a few hours on WhatsApp (+94 77 968 8469 / +94 78 595 3553) during Mon–Sat, 9 AM – 7 PM Sri Lanka time.
payments
Which payment methods do you accept?
Visa, Mastercard, Amex, Apple Pay and Google Pay via Stripe, PayPal, PayHere for Sri Lankan cards & mobile wallets, and direct bank transfer.
How does bank transfer work?
Place your order, choose Bank Transfer, transfer the amount using the order number as reference and upload your slip. We verify and unlock your download — usually within a few hours.
Can I pay in Sri Lankan Rupees?
Yes. PayHere and bank transfer are processed in LKR at the rate shown at checkout.
Is my payment secure?
Yes. Card payments are handled entirely by Stripe, PayPal or PayHere over encrypted connections; we never see or store your card number.
licenses
What is the difference between Regular and Extended licenses?
Regular: one end product where users are not charged. Extended: one end product where end users pay (e.g. SaaS or paid app). See License Terms.
Do I get free updates?
Yes, all future updates of the product are free. Download them anytime from My Account › Downloads.
How long is support included?
Six months of item support is included with every purchase. Maintenance plans are available for ongoing help.
services
How much does a website or app cost?
Business websites start from $199 and mobile apps from $499. Every project is quoted at a fixed price after a free consultation.
Do you work with clients outside Sri Lanka?
Yes — we work remotely with clients worldwide and communicate over WhatsApp, email and video calls.
